1. Booking and Pet Fees

• 1.1 Advance Reservation is Essential!

      To ensure a pleasant stay for you and your pet, please inform us in advance if you plan to bring a pet, and confirm the availability          of pet-friendly rooms. As these rooms are limited, we recommend booking at least 48 hours before your arrival. If not informed              during booking, we may charge additional fees or decline your stay based on availability.

• 1.2 Pet Accommodation Fee

       Each suite can accommodate one pet, with a nightly cleaning fee of NT$800. This fee allows us to thoroughly clean and sanitize           the room for the next pet guest. However, service animals (e.g., guide dogs or emotional support animals) are exempt from this           fee.

• 1.3 Reservation Cancellation

       If your plans change and you need to cancel, please notify us in advance. This allows us to accommodate other pet families and           helps you avoid additional charges.

2. Deposit and Cleaning

• 2.1 Pet Accommodation Deposit

      Upon check-in, we require a deposit of NT$2,000 (payable via credit card pre-authorization or cash) to cover any potential                      damages or extra cleaning needs caused by your pet. If there are no damages or special cleaning required, the full deposit will be        refunded upon check-out.

• 2.2 Special Cleaning Fee

      If your pet accidentally soils the room, stains the furniture, or leaves excessive hair or odors, a minimum cleaning fee of NT$800            will be charged. We appreciate your understanding, as this ensures a comfortable environment for all guests.

3. Pet Types and Weight Restrictions

• 3.1 Welcomed Pets

      We welcome cats, small to medium-sized dogs, and small caged animals (such as guinea pigs, rabbits, etc.).

• 3.2 Pet Weight Limit

      To ensure comfort for all pets, we have a weight limit of 20 kg.

• 3.3 Pet Health Reminder

      Please ensure your pet is healthy, free from contagious diseases and parasites, and has completed vaccinations. This is to protect        the health of other pets and guests.

 

4. Etiquette in Public Areas

• 4.1 Use a Leash

       For the safety of your pet and the comfort of other guests, please ensure your pet is on a leash or in a carrier while in public areas         of the hotel.

• 4.2 Clean Up

       As responsible pet owners, please clean up after your pet, including any waste or vomit, to help maintain a clean environment.

 

5. In-Room Guidelines

• 5.1 Do Not Leave Pets Unattended

      Please do not leave pets alone in the room to prevent them from feeling anxious or causing accidents.

• 5.2 Protect Hotel Furniture

      To maintain cleanliness and comfort, please prevent pets from damaging beds, fabrics, or sofas. Remind your pets to treat the              room's furniture with care!

• 5.3 Damage Compensation

      If your pet damages any items in the room, you will be responsible for compensation.

• 5.4 No Bathing in the Bathroom

      Please do not bathe your pet in the hotel bathroom to avoid drainage issues or water damage.

• 5.5 Bring Your Own Pet Supplies

       As each pet has different needs, we do not provide pet supplies, food, or medication. Please bring your own.

• 5.6 Maintain Room Cleanliness

      Please keep the room clean and promptly clean up after your pet.

6. Additional Reminders

• 6.1 Mind the Noise

      Please ensure your pet does not make excessive noise that might disturb other guests. If there are complaints, we will ask you to          reduce the noise. If the issue persists after two reminders, we may ask you to change rooms, or in the interest of other guests, we          might need to request an early checkout. We appreciate your understanding.

• 6.2 Emergency Contact

      Please provide an emergency contact number so we can reach you if necessary.

• 6.3 Special Requests

      If you have any special requests, please let us know in advance, and we will do our best to assist you.

• 6.4 Disclaimer

      We are not responsible for any health issues or injuries your pet may experience while at the hotel. Please ensure your pet's safety.

• 6.5 Pet Registration

      Upon check-in, please complete the pet registration form and sign the agreement to comply with the pet-friendly policy.

7. Enjoy Your Stay Together

• 7.1 Well-Behaved Pets Are Welcome

      Please ensure your pet behaves well and does not pose a threat or inconvenience to other guests or staff.

• 7.2 Violation Policy

      If any rules are violated, we may terminate your stay without a refund. Please make sure to comply.

• 7.3 Emergency Contact

      Please provide an emergency contact number so we can reach you if necessary.